The ESDP empowers participants with practical skills, confidence, and industry insights, equipping them to excel in their careers and effectively navigate the demands of the modern workplace.
1. Office Administrator / Office Assistant
Job Description: Manage daily administrative tasks using MS Word, Excel, and PowerPoint. Responsibilities include document creation, data organization, scheduling, and communication support. Office Administrators ensure smooth office operations and effective communication within the team.
2. Marketing Coordinator / Marketing Assistant
Job Description: Support the marketing team by preparing reports, presentations, and conducting research. Utilize marketing case study knowledge to analyze market trends, assist in campaign planning, and communicate findings through effective presentations.
3. Executive Assistant
Job Description: Provide high-level administrative support to executives, including scheduling meetings, preparing reports, and managing communications. Use MS Office tools to create professional documents and presentations and manage information with accuracy.
4. Customer Service Representative
Job Description: Leverage communication and problem-solving skills to assist customers, handle inquiries, and resolve issues. Responsible for ensuring customer satisfaction, utilizing office automation skills to document interactions and create support materials.
5. Data Entry Specialist
Job Description: Manage and maintain data within organizational systems using MS Excel. Responsibilities include data input, organization, and report generation. Accuracy and efficiency are essential in maintaining the quality and reliability of data.
6. HR Assistant / Recruitment Coordinator
Job Description: Support HR functions such as recruitment and employee onboarding. Prepare and maintain employee records, assist with interview coordination, and communicate with candidates, utilizing communication skills and MS Office for efficient data management.
7. Sales Support Specialist
Job Description: Assist the sales team by preparing sales presentations, reports, and tracking customer information. Use MS Office tools to analyze sales data, support customer communication, and ensure timely responses to inquiries.